Help center

How can we help?

Answers to common questions about connecting channels, replying, and getting the most out of BetterReply.

Your account

Add BetterReply to your home screen, flip one switch in Settings, and your phone pings you when new comments, DMs, or emails come in.

Instagram limits app replies to 24 hours after their last message. What the window is, why it exists, and how to reply anyway.

Facebook reuses your last permission choice, so only one Page appears. Click Edit settings and pick all your Pages to fix it.

On Google Workspace, Gmail stays blocked until your admin trusts the Unipile app. Here is the exact app to approve and the steps to do it.

The BetterReply affiliate program: 30% of every payment your referrals make for a year, paid monthly through Stripe.

Email us at support@betterreply.com and a real person will get back to you.