Legal
Subprocessors
Last updated: July 29, 2026
Everyone who processes data on our behalf, what they do, and where they run. Our Data Processing Addendum points at this page, so it is a commitment rather than a courtesy: each of these is bound to data protection terms at least as protective as ours, and we stay responsible to you for what they do.
The three analytics and advertising providers at the bottom of the list only ever run on our public pages. They never run inside the product, where other people’s private conversations are. If your browser sends a Global Privacy Control signal, none of them load at all.
Want an email before this list changes? Send a note to privacy@betterreply.com and we will add you. We give at least 30 days’ notice before a new one goes live.
| Provider | What it does | Data involved | Where |
|---|---|---|---|
| Zernio | Connects Instagram, Facebook, YouTube, Threads, and TikTok. Delivers comments and DMs to us and sends your replies and posts back out. | Messages, comments, handles, profile pictures, platform user ids, OAuth tokens | United States |
| Unipile | Connects LinkedIn and email inboxes and moves those messages both ways. | Messages, email content, names, email addresses, account credentials | European Union |
| Gmail access for inboxes connected through Google sign-in. Use of this data follows the Google API Services User Data Policy, including its Limited Use requirements. | Email content, email addresses, OAuth tokens | United States | |
| Anthropic | Classifies incoming messages and drafts replies in your voice. Your data is not used to train their models. | Message and comment text, your voice examples and AI rules | United States |
| Supabase | Database, authentication, and file storage. This is where your workspace lives. | Everything in your workspace | United States |
| Vercel | Hosting, serverless compute, and edge routing for the app and the marketing site. | Request data in transit, IP addresses, server logs | United States |
| Stripe | Payments, subscriptions, and the record of your agreement to the renewal terms. | Name, email, billing address, card details (we never see the card number) | United States |
| Resend | Sends the email we send you: sign-in links, receipts, alerts, and product email. | Your email address, the content of email we send you, delivery events | United States |
| Kickbox | Checks whether an email address is real and deliverable before we mail it, so we do not send to a typo or a dead mailbox. ZeroBounce is a configured alternative we may switch to. | Email addresses only | United States |
| Slack | Our own internal alerts: a new signup, a failed payment, a cancellation, a support message. This is how a very small team notices things. | Your email address and short status summaries. Never the contents of your inbox. | United States |
| ElevenLabs | Voice generation inside Studio, for accounts with that beta enabled. | Audio and script text you submit to Studio | United States |
| Google Analytics | Traffic measurement on the marketing site and the sign-in screens. Never runs inside the product. | Page views, referrer, device and browser, approximate location, analytics cookies | United States |
| Microsoft Clarity | Heatmaps and session recording on the marketing site, to see where people get stuck. Never runs inside the product, and never on the sign-in or sign-up screens. | Page interactions, mouse movement, clicks, scrolling, analytics and advertising cookies | United States |
| Meta | Measures our advertising on the marketing site and the sign-in screens. Never runs inside the product. | Page views, signup and trial events, advertising cookies | United States |